Support services


Below you will find a range of services to help you look after your mind and body whilst at University.

If you would like to know where to access support for a particular difficulty, you can head to the topic index of support and self-help resources.

If you're not sure which service you might need, you can get in touch with the Student Wellbeing team or use the information in our support wheel to help you navigate all the support available to you. Click on the dropdowns below to find out more. (please include your student ID number in your email).

Appointment:  If you’d like to arrange a zoom or face to face appointment with a Wellbeing Advisor, please email to arrange a suitable time. 

Live chat: You can chat live with a wellbeing advisor between 11am-12pm and 3pm-4pm Monday-Friday. You can also contact us on the email address above to request a live chat slot. 

All services are available when the university is open, excluding bank holidays and closure days. 

We know that the support you might need will change from time to time and we can therefore provide support based on what you need right now.

Our support wheel outlines different levels of need and the associated support you can access.

You'll be able to access the wheel by visiting our dedicated support wheel page.

Help in a crisis

Read more >

Find out more about the University's SafeZone app for COVID-19 issues and to quickly get in touch with University security services in case of emergency or need for medical assistance.

Accessing support

For an overview of support services outside of your School and advice on accessing healthcare, click on the dropdowns below.

A full A-Z of services can be found on our who can I talk to page.

A free, confidential service where students can get information and advice on personal and academic issues. Run by professional advisors who are independent of the University. 

Confidential help with any personal issues, self-esteem, relationships, sexuality, mental health and general wellbeing.

Acts of harassment, discrimination or hate are never ok. You can report something anonymously or report something and get support from an advisor with the report and support service.

Support and guidance for students living in University Halls of Residence. 

You can register with The Robert Darbishire Practice, which is located in Crawford House near south campus (shown on the Campus map here as Building 31), using their online portal. Find out more about the service on the Robert Darbishire Practice website.

Alternatively, you can use the NHS Find a GP website to find a list of practices near your address. This will direct you to the GPs' websites to find out how to register as a patient.

An overview of healthcare services and guidance on who you can contact to help.

The Disability Advisory and Support Service and University of Manchester Assessment Centre provides support to help you to succeed in your studies, work, and the rest of your University experience. 

Confidential services to protect your health at work, in training and in study. The Occupational Health Service also carries out assessments and provides advice on fitness for work, to ensure that health issues are effectively managed. 

Here you can find a database of accredited national helplines and groups which can offer support for any issues you may be facing. It includes details for the Samaritans, Shelter, Papyrus and many more.

Your Life Counts have put together a database of support contacts available in countries outside the UK.


Visit our taking care of your wellbeing page for self-care resources you can use alongside accessing support from these services.

24 hour support

Details of services you can contact at any time, day or night.


Each academic School at the University has a support office or a contact who can help support your wellbeing and academic life and help you to navigate the University's support options. Please see below for details of how to get in touch. Alternatively, a complete A-Z of support services, can be found below too.

Wellbeing chat

If you need some guidance about what support you can access, how to give your wellbeing a boost, or just need pointing in the right direction, chat live to a wellbeing advisor.