Support services

 

Below you will find a range of services to help you look after your mind and body whilst at university. 

If you don’t know which service may be most appropriate, don’t worry, we know it can feel overwhelming.

Click on the dropdown below to see the different ways you can get in touch with us and we’ll be able to guide you in the right direction.

Emailstudentsupport@manchester.ac.uk (please include your student ID number in your email).

Zoom: We’re also offering Zoom appointments between 10am-11am and 2pm-3pm Monday to Friday. If you’d like to arrange a zoom appointment with a Wellbeing Advisor, please email studentsupport@manchester.ac.uk for the link and to arrange a time. 

Live chat: You can chat live with a wellbeing advisor 11am-12pm Monday to Friday. The chat will also be checked for messages throughout the working week. You can also contact us on the email address above to request a live chat slot.

All services are available during term time.

Help in a crisis

Read more >

Find out more about the University's SafeZone app for COVID-19 issues and to quickly get in touch with University security services in case of emergency or need for medical assistance.

Contacts

Each academic School at the University has a support office or a contact who can help support your wellbeing and academic life and help you to navigate the University's support options. Please see below for details of how to get in touch. Alternatively, a complete A-Z of support services, can be found below too.

Accessing support

For an overview of support services outside of your School and advice on accessing healthcare, click on the dropdowns below.

A full A-Z of services can be found on our who can I talk to page.

A free, confidential service where students can get information and advice on personal and academic issues. Run by professional advisors who are independent of the University. 

Confidential help with any personal issues, self-esteem, relationships, sexuality, mental health and general wellbeing.

Acts of harassment, discrimination or hate are never ok. You can report something anonymously or report something and get support from an advisor with the report and support service.

Support and guidance for students living in University Halls of Residence. 

A confidential listening and information service run for students by students, offering anonymous, non judgemental and non-directive support, regardless of the situation. 

St. Peter’s House coordinates the multi-faith Chaplaincy on behalf of the University. They offer a range of support and activities for everyone, regardless of faith.

Confidential services to protect your health at work, in training and in study. The Occupational Health Service also carries out assessments and provides advice on fitness for work, to ensure that health issues are effectively managed. 

The Disability Advisory and Support Service and University of Manchester Assessment Centre provides support to help you to succeed in your studies, work, and the rest of your University experience. 

An overview of healthcare services and guidance on who you can contact to help.

Here you can find a database of accredited national helplines and groups which can offer support for any issues you may be facing. It includes details for the Samaritans, Shelter, Papyrus and many more.

Your Life Counts have put together a database of support contacts available in countries outside the UK.

 

Visit our taking care of your wellbeing page for self-care resources you can use alongside accessing support from these services.

24 hour support

Details of services you can contact at any time, day or night.