Support services

 

Below you will find a range of services to help you look after your mind and body whilst at University.

If you would like to know where to access support for a particular difficulty, you can head to the topic index of support and self-help resources.

If you're not sure which service you might need, you can get in touch with the Student Wellbeing team or use the information in our support wheel to help you navigate all the support available to you. Click on the dropdowns below to find out more.

Emailstudentsupport@manchester.ac.uk (please include your student ID number in your email).

Appointment:  If you’d like to arrange a zoom or face to face appointment with a Wellbeing Advisor, please email studentsupport@manchester.ac.uk to arrange a suitable time. 

Live chat: You can chat live with a wellbeing advisor between 11am-12pm and 3pm-4pm Monday-Friday. The chat will also be checked for messages throughout the working week. You can also contact us on the email address above to request a live chat slot.

All services are available during term time. 

We know that the support you might need will change from time to time and we can therefore provide support based on what you need right now.

Our support wheel outlines different levels of need and the associated support you can access.

You'll be able to access the wheel by visiting our dedicated support wheel page.

Help in a crisis

Read more >

Find out more about the University's SafeZone app for COVID-19 issues and to quickly get in touch with University security services in case of emergency or need for medical assistance.

Accessing support

For an overview of support services outside of your School and advice on accessing healthcare, click on the dropdowns below.

A full A-Z of services can be found on our who can I talk to page.

A free, confidential service where students can get information and advice on personal and academic issues. Run by professional advisors who are independent of the University. 

Confidential help with any personal issues, self-esteem, relationships, sexuality, mental health and general wellbeing.

Acts of harassment, discrimination or hate are never ok. You can report something anonymously or report something and get support from an advisor with the report and support service.

Support and guidance for students living in University Halls of Residence. 

The Students' Union Buddy Scheme can match you with another student who’ll get in touch for a regular phone or video calls, or in-person hang-outs.

A confidential listening and information service run for students by students, offering anonymous, non judgemental and non-directive support, regardless of the situation. 

St. Peter’s House coordinates the multi-faith Chaplaincy on behalf of the University. They offer a range of support and activities for everyone, regardless of faith.

'The Well' by St. Peter's House can provide emergency help with food, and offer holistic wellbeing support too.

Confidential services to protect your health at work, in training and in study. The Occupational Health Service also carries out assessments and provides advice on fitness for work, to ensure that health issues are effectively managed. 

The Disability Advisory and Support Service and University of Manchester Assessment Centre provides support to help you to succeed in your studies, work, and the rest of your University experience. 

An overview of healthcare services and guidance on who you can contact to help.

Here you can find a database of accredited national helplines and groups which can offer support for any issues you may be facing. It includes details for the Samaritans, Shelter, Papyrus and many more.

Your Life Counts have put together a database of support contacts available in countries outside the UK.

 

Visit our taking care of your wellbeing page for self-care resources you can use alongside accessing support from these services.

24 hour support

Details of services you can contact at any time, day or night.

Contacts

Each academic School at the University has a support office or a contact who can help support your wellbeing and academic life and help you to navigate the University's support options. Please see below for details of how to get in touch. Alternatively, a complete A-Z of support services, can be found below too.