School support contacts

Undergraduate and postgraduate taught students:

• You can contact the Student Support Hub for general School enquiries, wellbeing support and information, advice and guidance during your time at Manchester.
• The Student Support Hub is open Monday to Friday, 9am - 5pm during term time. At all other times of the year it’s open Monday to Friday 10am-4pm.  The Hub is closed during the bank holidays and university closure dates.
• Location: Second Floor, room 2.091 AMBS
• Tel: 0161 529 3830
• Email: ambs.hub@manchester.ac.uk

For further support, you can also contact the following teams:

• ambs.wellbeing@manchester.ac.uk – Help and guidance around mitigating circumstances, interruptions to studies, wellbeing support appointments and signposting.   
• ambs.attendance@manchester.ac.uk – Specific queries relating to Attendance and Engagement Monitoring, notification of absence.
• ambs.mitcircs@manchester.ac.uk – Specific queries relating to Extensions and Mitigating Circumstances processes.
• ambs.dc@manchester.ac.uk – Help and guidance around disability support, signposting to the Disability Advisory and Support Service (DASS).

Global MBA students:

• GMBAsupport@manchester.ac.uk

Full-time MBA students:

• mbafulltime@manchester.ac.uk

You can contact the Student Support Hub for general School enquiries, wellbeing support and information, advice and guidance during your time at Manchester.

The Student Support Hub is open Monday to Friday, 9am – 5pm.

Location: Stopford Student Hub and Library, third floor, Stopford Building

Tel: 0161 275 1387

Email: sbs.hub@manchester.ac.uk

For further support, you can also email the following teams:

• sbs.wellbeing@manchester.ac.uk – help and guidance around mitigating circumstances, interruptions to studies, wellbeing support appointments and signposting.   
• sbs.attendance@manchester.ac.uk – specific queries relating to Attendance and Engagement Monitoring, notification of absence.
• sbs.mitcircs@manchester.ac.uk – specific queries relating to Extensions and Mitigating Circumstances processes.
• sbs.dass@manchester.ac.uk – help and guidance around disability support, signposting to the Disability Advisory and Support Service (DASS).

Undergraduate and postgraduate taught students:

• Student Support Hub – general enquiries and advice on University policies and services: soe.hub@manchester.ac.uk
  
• Student Rep and PASS enquiries and support, Welcome and Graduation, summer internship programme and employability: soe.studentexperience@manchester.ac.uk 
  
• Help and guidance around mitigating circumstances, interruptions to studies, wellbeing support appointments, signposting and support with DASS: soe.wellbeing@manchester.ac.uk
• Attendance and engagement monitoring queries: soe.attendance@manchester.ac.uk
• Programme changes, timetable queries, visa information, Dissertation/Project topic, programme structures and learning outcomes, return to study/readmit and professional accreditation: soe.programmes@manchester.ac.uk
• Course unit selection, enrolment issues and course unit credits: soe.courseunits@manchester.ac.uk
• Placement support and coordination, study abroad queries and fieldwork: soe.placements@manchester.ac.uk
• Publication of student results, queries regarding the exam period and assessment submission, progression queries, year weightings and average (programme specific), referral/reassessment/compensation/condonement information and Degree regulations/classifications: soe.assessment@manchester.ac.uk
• Academic appeals, academic malpractice and student complaints: soe.appealsandconduct@manchester.ac.uk

Foundation Studies students: 

• Foundse.studentsupport@manchester.ac.uk

Postgraduate Research students: 

• FSE.doctoralacademy.support@manchester.ac.uk

You can contact the Student Support Hub either over the phone, or in person, with any general School enquiries and for information, advice, and guidance during your time at Manchester.

The Student Support Hub is open Monday to Friday, 9am – 5pm.

Location: Ground floor, Jean McFarlane Building

Tel: 0161 306-7811

Email: shs.hub@manchester.ac.uk

For further, more specific support, you can use the following direct email addresses:

• shs.attendance@manchester.ac.uk – specific queries relating to Attendance and Engagement Monitoring.
• shs.mitcircs@manchester.ac.uk – specific queries relating to Extensions and Mitigating Circumstances processes.
• shs.dass@manchester.ac.uk – help and guidance around disability support, signposting to the Disability Advisory and Support Service (DASS).
• shs.wellbeing@manchester.ac.uk – wellbeing support appointments and signposting,  help and guidance around mitigating circumstances, interruptions to studies, appeals.  

You can visit your Student Support Hub directly in person, or contact us by calling 0161 306-7811 with any queries relating to the above four areas or with any wellbeing concerns.

You can contact the Student Support Hub either over the phone or in person with any general School enquiries and for information, advice, and guidance during your time at Manchester.

The Student Support Hub is open Monday to Friday, 9am – 5pm.

Location: Stopford Student Hub and Library, third floor, Stopford Building

Tel: 0161 306 0460

Email: sms.hub@manchester.ac.uk

For further, more specific support, you can use the following direct email addresses:

• sms.wellbeing@manchester.ac.uk (MBChB students should email med.sps@manchester.ac.uk) – wellbeing support appointments and signposting, help and guidance around mitigating circumstances, interruptions to studies, appeals.
• sms.attendance@manchester.ac.uk – specific queries relating to Attendance and Engagement Monitoring.
• sms.mitcircs@manchester.ac.uk – specific queries relating to Extensions and Mitigating Circumstances processes.
• sms.dc@manchester.ac.uk – help and guidance around disability support, signposting to the Disability Advisory and Support Service (DASS).

Undergraduate and postgraduate taught students:

• Student Support Hub – for general enquiries and advice about student life and services including confirmation of study letters, internship programmes, visa advice and student societies, email sons.hub@manchester.ac.uk. You can also find lots of information on our SoNS Virtual Hub.
• Help and guidance around mitigating circumstances, interruptions to studies, wellbeing support appointments and signposting: sons.wellbeing@manchester.ac.uk
• Attendance and engagement monitoring and absence support queries: sons.attendance@manchester.ac.uk
• Programme changes, timetable queries, Dissertation/Project topic, programme structures and learning outcomes, course unit selection and credits and professional accreditation: sons.programmes@manchester.ac.uk
• Placement support and coordination, study abroad queries and fieldwork: sons.placements@manchester.ac.uk
• Publication of student results, queries regarding the exam period and assessment submission, progression queries, year weightings and average (programme specific), referral/reassessment/compensation/condonement information and Degree regulations/classifications. Contact the relevant department inbox:
• chemistry.assessment@manchester.ac.uk
• earth.assessment@manchester.ac.uk
• physics.assessment@manchester.ac.uk
• materials.assessment@manchester.ac.uk
• maths.assessment@manchester.ac.uk
•  Academic appeals, academic malpractice and student complaints: sons.appealsandconduct@manchester.ac.uk

Foundation Studies students:

• Foundse.studentsupport@manchester.ac.uk

Postgraduate Research students:

• FSE.doctoralacademy.support@manchester.ac.uk

• Undergraduate
• Postgraduate taught 
• Welfare support