Immigration Health Surcharge

If the application form incorrectly calculates your IHS you will still need to make the required payment and complete the application. One of two processes will then occur;

If the amount calculated is more than you should pay – you will need to pay the stated amount in the application form but any overpayment will be automatically refunded back to the account or card the payment was originally made from. You do not need to do anything for the refund to occur. It should be processed automatically within 6 weeks of a decision being made on your application. If you have not received the refund after 6 weeks please contact us.

If the amount calculated is less than you should pay – you will need to pay the stated amount in the application form but once your application reaches a caseworker they will email you with a web link to make a top up payment for your IHS – you need to click on this link and pay the remaining balance. The caseworker will then complete the application once the payment is received. Please ensure you check your emails frequently. If you do not receive a top-up link from UKVI contact us.

You are only eligible for an IHS refund if:-

- you paid the IHS twice

- your visa application was refused

- you withdrew your visa application

You will not be eligible for an IHS refund if:-

- your visa application was successful but you were too late to start your course and you did not travel to the UK

- you leave the UK before your visa ends eg. because you are on a leave of absence or resit without attendance period or you are not eligible to submit a new visa application from the UK

- you are told to leave the UK before your visa expires eg. your visa is curtailed due to completing your course earlier than expected

You may also be eligible for an IHS refund if your healthcare is paid for by an EU country or Switzerland; please read the information on the UKVI website for further information.