Welcome to Student Services

University Documents

Student card collection: Once you have completed registration, you will be able to collect your student card from the student services centre. You do not need an appointment for this.

Replacement Student Cards: Please note, replacement student cards can only be issued to students who have completed all 10 steps of registration for the current academic year. If you have lost your student card, please purchase a replacement from the e-store: Replacement for Lost Student Card - University of Manchester

You can pay for postage or collect your card from the Student Services Centre for no additional cost. You will receive an email confirmation with your booking number, beginning with MAN, please have this ready when collecting your card.

Confirmation of Registration and Bank Letters: You will automatically receive a bank letter once you have completed 9 steps of registration and a Confirmation of Attendance letter when you complete all 10 steps.

Please note that there will be a delay of 48 hours before students will receive this documentation due to reporting requirements.

Schengen letters: If you require a letter to apply for a Schengen visa, please email ssc@manchester.ac.uk to request the letter. Please put 'Schengen letter' as the subject of your email and make sure you include your name, student ID number and where you're travelling to. Please also ensure your Term Address is up-to-date on the student system. For international students only: your Home Address needs to be in your home country.

How to Change your Address on MyManchester - Please ensure your Home address is in your home country and your Term Time address is your current residence in the UK.

1. Log on to My Manchester
2. Click on the 'Tools' Tab
3. Click on 'Student System'
4. From the 'Self Service' menu navigate to 'Addresses'
5. Self Service>Campus Personal Information>Addresses
6. Either click 'Add a New Address' or click on the address type e.g. 'Home' and click 'Edit Address'
7. Fill in your address details including full postal code and country then click 'OK'
8. Enter the date when you moved/will move into this address
9. Tick one of the boxes on the right to choose the address type
10. Click 'Save'.
11. You should get a message confirming that the save was successful
12. Click 'OK'
13. Click 'Return to Current Addresses'

You will need to let the SSC know when you have updated your address so we can issue your new letter.

Lost Property

To enquire about a lost item please follow this link to complete an enquiry form. A member of our team will look for a match and inform you if we have found your item.

Contact the Student Services Centre