Welcome to Student Services

University Documents

Confirmation of Registration

Students who have completed the 10 steps of registration will be eligible to request a Confirmation of Registration letter. This letter can be used for a number of purposes, including supporting an application for council tax exemption and proving to your landlord that you're a student (find more information on student council tax).

To request this letter, please complete the Student Services Enquiry Form.

Bank Letters

EU and international full-time students will be eligible to receive a Bank Letter once they have completed the first nine steps of registration. This letter can be used to support an application to open a UK bank account in advance of completing registration.

Eligible students will receive an email inviting them to book an appointment to collect their bank letter from the Student Services Centre.

To meet UK bank requirements, the letter must include your home country address and your Manchester address in full, including your flat and room number where appropriate, so you must check that your address details are correct on My Manchester. 

Schengen letters

If you require a letter to apply for a Schengen visa, please complete the Student Services Enquiry Form.

Check that your term address is up-to-date on the student system. If you are an international student, your home address needs to be in your home country.

How to Change your Address on MyManchester - Please ensure your Home address is in your home country and your Term Time address is your current residence in the UK.

1. Go to https://my.manchester.ac.uk/ 
2. Select the menu ‘Accessing Campus Solutions Student Centre for teaching, learning and research services’
3. Select ‘Visit Campus Solutions’
4. Log in to your student account
5. Click on Student Centre
6. Click on Profile
7. On the left hand side select Addresses
8. Click on the Address you want to change or click the + button under the heading e.g. Home Address
9. Ensure you have both a Home and Term Time Address on your profile
10. A window will appear, use the look up to select the country and enter the details including postcode
11. Click Save at the top right

You will need to let the SSC know when you have updated your address so we can issue your new letter.

Lost Property

To enquire about a lost item please follow this link to complete an enquiry form. A member of our team will look for a match and inform you if we have found your item.

Contact Student Services