Student Services


Welcome to Student Services

University Documents

Confirmation of Registration

Students who have completed the 10 steps of registration will be eligible to request a Confirmation of Registration letter. This letter can be used for a number of purposes, including supporting an application for council tax exemption and proving to your landlord that you're a student (find more information on student council tax).

To request this letter, please complete the Student Services Enquiry Form.

Bank Letters

EU and international full-time students will be eligible to receive a Bank Letter once they have completed the first nine steps of registration. This letter can be used to support an application to open a UK bank account in advance of completing registration.

Eligible students will receive an email inviting them to book an appointment to collect their bank letter from the Student Services Centre.

To meet UK bank requirements, the letter must include your home country address and your Manchester address in full, including your flat and room number where appropriate, so you must check that your address details are correct on My Manchester

Schengen letters

If you require a letter to apply for a Schengen visa, please complete the Student Services Enquiry Form.

Check that your term address is up-to-date on the student system. If you are an international student, your home address needs to be in your home country.

How to Change your Address on MyManchester - Please ensure your Home address is in your home country and your Term Time address is your current residence in the UK.

  1. Go to 
  2. Select the menu ‘Accessing Campus Solutions Student Centre for teaching, learning and research services’
  3. Select ‘Visit Campus Solutions’
  4. Log in to your student account
  5. Click on Student Centre
  6. Click on Profile
  7. On the left hand side select Addresses
  8. Click on the Address you want to change or click the + button under the heading e.g. Home Address
  9. Ensure you have both a Home and Term Time Address on your profile
  10. A window will appear, use the look up to select the country and enter the details including postcode
  11. Click Save at the top right


You will need to let the SSC know when you have updated your address so we can issue your new letter.

Lost Property

To enquire about a lost item please follow this link to complete an enquiry form. A member of our team will look for a match and inform you if we have found your item.

Contact Student Services

For queries relating to the following please complete and/or refer to our online enquiry form.

  • Payments and tuition fees
  • Funding and student loans
  • Student cards
  • Confirmation letters
  • Graduation
  • Official documents (certificates and transcripts)
  • Student Immigration queries


All queries relating to Student Immigration -

For enquiries about our courses, or how to apply -

For enquiries about an application you have submitted, click the relevant link below:




Student Services Centre

Burlington Street


M13 9PL

You can find us by looking for building 57 on the INTERACTIVE MAP

Our front counter is open Monday - Friday, 10am - 4pm.

Our services include:

  • Production of official documents such as Council Tax Exemption letters and Confirmation of Registration letters.
  • Stamping of documents
  • Immigration advice and guidance

Please note: The SSC no longer takes payments for tuition fees, instead payments can be made by visiting My Manchester


You can find us by looking for building 57 on the INTERACTIVE MAP