Do not pay for a replacement card if you have never had a University of Manchester student card before.
To receive your first student card:
If you are registered on a distance learning course, we will send your first card by post to you. To request this, please submit an enquiry via the Student Services Enquiry Form.
Please read the options below and follow the instructions that apply to your circumstances.
If you have lost your Student ID card, you will need to pay for a replacement.
You can purchase a replacement via the online store at a cost of £10, if you are collecting in person. If you would prefer that it is delivered to you in the post, a delivery charge will also be added to this.
A replacement card can only be issued if you have completed all ten steps of registration for the current academic year.
If your student card has been stolen, you may be eligible for a free replacement.
If you have reported the theft to the police, please bring your crime reference number and student ID number to one of the collection locations listed below. We can then issue your replacement card free of charge.
Please note that lost property reference numbers or lost property reports cannot be accepted as evidence of theft.
If you do not have a crime reference number, you can still request a replacement card by paying the replacement fee through the online store.
You may be eligible for a free replacement if your card is expired or damaged.
If your student card has expired or is damaged and no longer works, please bring it with you to one of the collection locations listed below. We'll usually replace it free of charge.
If you do not have your expired or damaged card, you may be asked to pay the standard replacement fee through the online store.
Postgraduate Research (PGR) Students that have reached the end of their prescribed period but still require access to facilities, can request a Completer Card.
Please note that your card will expire 3 months from the date of issue and is only eligible if you are still ‘Active in Program’.
If you need further help, you can contact your Doctoral Academy Hub.
If you are collecting a replacement card, or you are a new student who isn't starting in September, you can collect your card from your Student Support Hub or Doctoral Academy or the Main Library.
View our Interactive map for help locating campus buildings.
(University Switchboard)
+44 (0) 161 306 6000
The University of Manchester
Oxford Road
Manchester
M13 9PL
