The system allows both students and staff to log attendance at scheduled on-campus teaching sessions and activities (such as lectures, tutorials, labs and seminars).
SEAtS will actively support your engagement and wellbeing, allowing us to offer you further support should you need it. We know that a ‘dip’ in attendance can be a sign that you may be experiencing problems. Knowing this can help us to help you with any areas you may be finding hard – whether that’s timetable clashes or feeling overwhelmed with work or personal situations that make attendance difficult.
Using SEAtS is compulsory for all undergraduate and postgraduate students attending taught activities on campus. Other students will begin to use this system at a later date and will be provided with further information on this.
SEAtS is a useful tool that helps you manage your attendance and stay on top of your schedule. As a student, logging into SEAtS for the first time is a straightforward process that involves a few simple steps. Here's how to get started:
To begin, download the SEAtS App on your smartphone. It's available on both the Apple App Store and the Google Play Store, so whether you're using an iPhone or an Android device, you can easily access it. Simply search for "SEAtS 2024" in your app store, download, and install the app.
If you don’t have access to a working smartphone, you can access a web-based version from a laptop or a desktop computer. Visit uom.seats.cloud to find out more.
You’ll only be able to log into SEAtS once you've completed registration and signed up for your University IT account. Once the app is installed, open it and log in using your University email address and password. It's important to note that you must use your official University of Manchester email for this initial login. This ensures that your account is correctly linked to your student profile and schedule.
After logging in, you'll be directed to the home screen of the SEAtS app. Here, you'll see a list of your upcoming teaching events. Select the relevant event to check into from the list, and you'll be prompted to confirm your attendance. You can do this by either scanning the QR code displayed in your classroom or entering the PIN code provided by the teaching colleague leading your session. This step is essential for tracking your attendance accurately.
Following your first login, accessing SEAtS becomes even easier. You can simply open the app, choose the teaching event you’re attending, and scan the QR code or enter the PIN code, just like before. The app remembers your login details, so you won't need to re-enter your email each time you use it.
The Student Support and Wellbeing teams within your School are essential to helping you enjoy a positive and successful University experience, and your Academic Adviser is there to support you throughout your studies. Your engagement and attendance can be key indicators of your progress, so Student Support and Wellbeing teams and Academic Advisers use SEAtS to understand your engagement levels with taught activities.
If you frequently miss your scheduled sessions, or your Academic Adviser believes you need additional support, they’ll reach out to discuss your progress and any factors affecting your studies. This approach is part of our commitment to helping you achieve your full academic and personal potential and it’s your responsibility to engage with them when they contact you.
At the start of each timetabled on-campus taught activity, the activity leader will use SEAtS to generate and share a time-limited code that you can use to check-in. You’ll then enter this on your SEAtS mobile app. For smaller sessions, your activity leader may choose to use a digital register to check you in instead.
If you forget to log in, you will be marked as ‘absent’ for that teaching session.
The QR and PIN codes will be valid during your teaching session, and for ten minutes prior. Your lecturer will show the codes during the session, so please arrive on time to check in without disruption.
If your attendance becomes lower than expected, your Student Support and Wellbeing team will contact you by email to check that you’re okay and to find out if you need any further support. Our primary focus is to ensure student wellbeing and to make sure that you have the support you need to meet the attendance requirements of your course.
You may be offered a meeting with your School’s Student Support and Wellbeing team or your Academic Advisor if your attendance continues to be a concern. For students studying on a student visa, please remember that the terms of your visa also have an attendance requirement. If you continue to not meet the minimum expected attendance for your course, further action may need to be taken.
If you don’t have access to a working smartphone, it’s possible to use the SEAtS web portal on a laptop or a desktop computer. This is also the case for students with devices that can’t access the Apple App Store or the Google Play Store to download the SEAtS app.
Teaching staff may also take attendance manually for smaller sessions, such as seminars, using a digital register.
If you have not checked into your session, it is not possible to have an absence record amended. If you have an occasional absence record in SEAtS, this will not impact your progress negatively, however if you persistently miss taught sessions/don’t check in, you will receive communications from your School team.
No, unless it is an unforeseen circustance. In which case, you will need to contact your school directly.
Yes, all full-time, undergraduate and postgraduate students with primarily on-campus, timetabled taught sessions will be expected to use SEAtS. Your School will contact you with information if you don’t need to use SEAtS in this first phase.
If the QR code does not work, you need to cancel your check in. You can then check in again and log your attendance using the six-digit PIN that should be shared along with the QR code.
The SEAtS system will recognise when no QR or PIN code has been shared. This will show as an absent mark in your app but will not negatively impact your academic progress.
You can remind your lecturer to share the QR or PIN code, they may have simply forgotten.
If this problem persists and you continue to receive absence records because of codes not being displayed, you can complete this form to outline the issues and request an absence correction.
No, PGRs will not be required to use SEAtS for the first phase of the SEAtS rollout.
All data from the SEAtS system will be kept internally within the University and won’t be shared externally. Your data will be kept in-line with our Data Protection and Information Security policies.
If your lecturer shows the code at the beginning of a taught session and you miss it because you are late, you will receive an absent mark. It is up to the lecturer whether or not they show the code again at a later point. If you do have an occasional absence record in SEAtS, this will not impact your progress negatively, however, if you persistently don't check-in due to being late, you will begin to receive communications from your School team.
We encourage active participation in all learning activities through regular attendance. Attendance is crucial for maximising your learning, building relationships, and achieving your academic goals. Regular attendance allows you to engage with course material, interact with your classmates, and meet the requirements of your course. Please refer to your course handbook for specific attendance guidance and expectations and if you have any concerns, you can reach out to your Academic Advisor.
As a student sponsored by the University of Manchester there are certain responsibilities that you need to understand and comply with to protect your status. This includes co-operating with the University in fulfilling our shared Student route duties to UK Visas & Immigration. You can find more information regarding the requirement on the Student Visa Regulations page - Student Support | Immigration and Visas | Student Visa Responsibilities | The University of Manchester.
You can log any technical issues with the App using this support form. If this problem persists and you continue to receive absence records because of technical issues, you can complete this form to outline the issues and request an absence correction.
SEAtS defaults to just show mandatory classes in your attendance average but if you'd like to change this please go to 'settings' and use the slider to select 'Attendance % includes optional classes.'
If you have a disability and need support, please contact your Disability Adviser or Disability Advisory and Support Service (DASS) Caseworker about DASS support. There is a DASS coordinator assigned to each School and you can find their contact details via the DASS website.
To talk to someone in your School about disability-related attendance and SEAtS, please visit the DASS website.
We’d love to hear from you – complete the SEAtS feedback form to get in touch and share your thoughts on using the app. You can also use this form to ask the team any questions you may have.
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