For information relating to your loans, including interest rates, repayment options, forbearance and default please see the Department of Education Direct Loan site.
US Department of Education
National Student Loan Data System
Provides information on your Federal loans on a central database
Federal Student Aid ombudsman
https://studentaid.ed.gov/sa/repay-loans/disputes/prepare/contact-ombudsman or 1-877-557-2525
A neutral, independent viewpoint to assist resolving student loan disputes.
University of Manchester contact:
Student Finance (DSE) Team - funding@manchester.ac.uk
or Patrick Ryan, Student Finance Manager, Student Admissions and Administration Team, The University of Manchester, Oxford Road, Manchester, M13 9PL - patrick.ryan@manchester.ac.uk